Super Simple Pay Privacy Policy

Introduction

This Privacy Policy describes how Super Simple Pay ("we," "our," or "us") collects, uses, and shares information when you use our payment processing service. We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all service providers and clients who use the Super Simple Pay platform.

Information We Collect

Service Providers

When you register as a service provider, we collect:

  • Email address
  • Handle (username)
  • Password (stored as a secure hash)
  • Stripe Connect account information
  • Payment transaction history
  • Session data for authentication purposes

Clients

When you make a payment to a service provider, we collect:

  • Your name
  • Payment amount and currency
  • Transaction information (date, description)
  • Payment details (processed securely through Stripe)

We do not collect client email addresses directly. Any payment receipts or confirmations are handled through Stripe's payment processing system.

How We Use Your Information

We use the information we collect to:

  • Process payments between service providers and clients
  • Create and maintain service provider accounts
  • Provide customer support
  • Verify identity and prevent fraud
  • Maintain transaction records
  • Improve our services and develop new features
  • Comply with legal obligations

Data Sharing and Disclosure

Third-Party Service Providers

We share information with trusted third parties who assist us in operating our platform:

  • Stripe: Processes all payments and handles sensitive payment information. Please review Stripe's Privacy Policy for details on how they handle your data.
  • WordPress: Our platform operates as a WordPress plugin and may interact with WordPress core functionality.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All data is transmitted using secure SSL encryption
  • Passwords are stored using strong one-way hashing algorithms
  • We never store credit card information on our servers
  • All payment processing is handled securely by Stripe, which is PCI compliant
  • Regular security assessments and updates

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate information
  • Delete your account and associated data (for service providers)
  • Object to certain processing activities
  • Export your data in a portable format

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain service provider information for as long as your account is active or as needed to provide you with our services. We maintain records of transactions for financial reporting and compliance purposes.

For clients, we retain minimal transaction data (name, amount, date) to maintain accurate records for the service provider, but we do not maintain client accounts or profiles.

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify service providers of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Last Updated

May 18, 2025